In my own experiences, I have certainly witnessed tensions between authoritative and communal knowledge. None of my teachers in high school approved of the use of Wikipedia at all, not even as an encyclopedia with which to begin research. They presented Wikipedia in a poor light that made me suspicious of the site as well. However, it was difficult to not use Wikipedia given its convenience. The information on communal sites such as Wikipedia is constantly being renewed and improved, something that is difficult for an authoritative source to do because it would imply that they were wrong in the first place. Furthermore, the way Wikipedia is set up, promotes learning even more as you end up going in tangents you might not have thanks to hyperlinks within the text. It is difficult to claim one source as more useful than the other, because each has its merits, but in terms of convenience, communal sources and Wikipedia specifically win hands down.
I really feel that the whole attack on Wikipedia is just a facade for the fear of moving into a new age of technology. Too many people seem to feel that if we put trust into internet sites to gain knowledge, we'll be lead astray. The fact of the matter is that switching over is inevitable as well as convenient. Wikipedia has just as much authenticity as any paper encyclopedia, not to mention current facts that are constantly being updated to stay relevant. Besides you don't need a degree to become knowledgeable, any subject that's studied today started out as an individual's observation and experience.
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